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Video Of An Irate Customer At A Bakery In Pakistan Viral As Hyderabad’s Pista House

Video Of An Irate Customer At A Bakery In Pakistan Viral As Hyderabad’s Pista House

Viral posts claim that the Pista House bakery in Hyderabad sold stale food to a customer. BOOM contacted the Treats Bakery in Karachi, Pakistan and confirmed that the video was shot there

video from pakistan

A video of a customer losing his cool at a bakery manager in Karachi, Pakistan, is being shared with a false caption that claims the incident took place at Pista House bakery in Hyderabad, India.

Pista House is a bakery based in Hyderabad, Telangana which has branches in United States as well. Its Haleem, a type of stew, has made it a household name in Hyderabad.

The caption with the viral clip reads ‘it is Mehdipatnam pista house’. It may be mentioned here that Mehidipatnam is a famous locality in Hyderabad, Telangana.

The video shows an enraged man accusing the manager of the bakery of selling him stale food.

The annoyed customer can be heard telling the manager that the food was stale and after consuming it, his son had been suffering from an upset stomach.

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The viral video is also being shared on WhatsApp and Facebook with different captions.

Watch the video below.


Posted by Sanjay Jain DeenDayal on Sunday, July 21, 2019

Pista house old city Hyderabad

Posted by Mahesh Chatri Sagar on Sunday, July 21, 2019
The caption with this post reads ‘Pista house old city Hyderabad’

The archived version of the post can be accessed here.

Fact Check

BOOM reached out to Pista House bakery. The customer care executive told us that the bakery had been receiving calls regarding this video lately.

“The video is not from Pista House, Mehidipatnam. We have also contacted the Hyderabad police’s cyber crime branch regarding this. The original video is from a bakery in Karachi, Pakistan” — Customer care executive, Pista House, Hyderabad

Meanwhile, when BOOM went through the video carefully we found logos all over the bakery which had the word ‘treats’.

Logo shows the name of the bakery

We then searched with keywords ‘treats bakery Karachi’ and found the same video clip published on YouTube on July 19, 2019.

Original video and another clip that shows what happened next

The video shared on YouTube has two parts to it. While the first part shows the viral clip of the irate customer screaming at the manager of the bakery, the second part shows the customer and the bakery owner resolving the issue.

The second part of the video shows an official of the Sindh Food Authority claiming that the issue had been resolved. Later, the customer can be heard appreciating the officials of the SFA as well as the bakery owner for their timely action.

We then contacted the bakery in Karachi and they confirmed the incident took place at their bakery a few days ago. However, it was amicably resolved.

BOOM also looked up for Treats bakery, Karachi on internet. We found a Facebook page with the same name and logo.

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Claim Review : Pista House bakery in hyderabad is selling stale food

Fact Check : FALSE


Sumit is a fact checker and the News Editor of Boom's Hindi wing. In the six years of his journalistic career, he has worked with the New Indian Express, Times of India and Deccan Chronicle. The dynamic nature of digital media finally made him take the leap from print to online, and don the hat of a digital detective.

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