A video of a customer losing his cool at a bakery manager in Karachi, Pakistan, is being shared with a false caption that claims the incident took place at Pista House bakery in Hyderabad, India.
Pista House is a bakery based in Hyderabad, Telangana which has branches in United States as well. Its Haleem, a type of stew, has made it a household name in Hyderabad.
The caption with the viral clip reads ‘it is Mehdipatnam pista house’. It may be mentioned here that Mehidipatnam is a famous locality in Hyderabad, Telangana.
The video shows an enraged man accusing the manager of the bakery of selling him stale food.
The annoyed customer can be heard telling the manager that the food was stale and after consuming it, his son had been suffering from an upset stomach.
The viral video is also being shared on WhatsApp and Facebook with different captions.
Watch the video below.
The archived version of the post can be accessed here.
BOOM reached out to Pista House bakery. The customer care executive told us that the bakery had been receiving calls regarding this video lately.
“The video is not from Pista House, Mehidipatnam. We have also contacted the Hyderabad police’s cyber crime branch regarding this. The original video is from a bakery in Karachi, Pakistan” — Customer care executive, Pista House, Hyderabad
Meanwhile, when BOOM went through the video carefully we found logos all over the bakery which had the word ‘treats’.
We then searched with keywords ‘treats bakery Karachi’ and found the same video clip published on YouTube on July 19, 2019.
The video shared on YouTube has two parts to it. While the first part shows the viral clip of the irate customer screaming at the manager of the bakery, the second part shows the customer and the bakery owner resolving the issue.
The second part of the video shows an official of the Sindh Food Authority claiming that the issue had been resolved. Later, the customer can be heard appreciating the officials of the SFA as well as the bakery owner for their timely action.
We then contacted the bakery in Karachi and they confirmed the incident took place at their bakery a few days ago. However, it was amicably resolved.
BOOM also looked up for Treats bakery, Karachi on internet. We found a Facebook page with the same name and logo.